Privacy Policy

1. Introduction

Welcome to Women's Level Up Network ("Company", "we", "our", or "us").

This Privacy Policy ("Terms") governs your access to and use of www.womenslevelupnetwork.com and our software-as-a-service (SaaS) platform ("Service"). By using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Definitions

• "Service" refers to our website, SaaS platform, and any related services.
• "User" refers to anyone who accesses or uses our Service.
• "Account" means a registered profile that allows access to the Service.
• "Personal Information" means any information that identifies, relates to, describes, or is capable of being associated with a particular individual.

3. Eligibility

You must be at least 18 years old to use our Service. By agreeing to these Terms, you confirm that you meet this age requirement.

4. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account registration information (name, email address, phone number)
• Profile information and preferences
• Payment and billing information
• Communications with us (emails, support requests, feedback)
• Any other information you choose to provide

Information We Collect Automatically

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log files and analytics data
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you connect your accounts)
• Payment processors
• Marketing partners
• Other users who refer you to our Service

5. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

6. Information Sharing and Disclosure

Limited Sharing Situations

We may share your information only in the following limited circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These vendors are contractually obligated to protect your information.

Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena, court order, or legal process, or to respond to government requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but the acquiring entity will be bound by these privacy commitments.

Safety and Security: We may share information to protect the rights, property, or safety of our company, our users, or others, including exchanging information with other companies for fraud protection.

With Your Consent: We may share information with your explicit consent or at your direction.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our Security Measures Include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response procedures

8. Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

Communication Preferences

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may also opt out of SMS messages by replying "STOP" to any text message.

Data Access and Portability

You have the right to request access to your personal information and receive a copy of the data we hold about you.

Data Deletion

You may request deletion of your personal information, subject to certain legal limitations.

Cookies and Tracking

You can control cookies through your browser settings, though this may affect the functionality of our Service.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and advertisements
• Improve our Service performance

You can control cookies through your browser settings.

14. NC Privacy Rights

If you are a NC resident, you have additional rights under the NC Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect about you
• The right to delete your personal information
• The right to opt out of the sale of your personal information (Note: We do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

15. Contact Information for Privacy Matters

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Continued use of the Service after changes means you accept the new Privacy Policy.